Puppy Welfare and FAQs
Have any questions?
Below you can find out all you need to know about Pooch Therapy.
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Puppy Welfare Disclaimer
- We ensure puppies get adequate rest between session. We NEVER hold more than 2 sessions per event.
- Pooch Therapy sanitises all equipment and toys thoroughly between sessions to reduce risk of cross contamination. Alternatively, these are provided by the breeder
- Participants will be asked to stay seated on their mat for the whole length of the session.
- We operate a strict over 8 years old policy as most younger children struggle to sit still for an hour and handle the puppies with the extreme care that is need. The only exception to this is breeders children or the children of owners of a puppy in the session.
- Participants will be asked to leave if their behaviour is deemed inappropriate to the needs of the puppies.
- The puppies always have access to fresh water
- The breeder will bring their own toys and blankets to each event.
- The area will be cleaned before each event.
- Shoes will need to be removed and hand sanitister must be used on entry and exit, unless a breeder deems this unnecessary.
- The room temperature is always considered and will be adjusted during the session if neccesary.
- All participants will be briefed on the purpose of the session and what their role is within it (which is to help build the socialisation skills of the puppies within their much wider socialisation training plan).
- The puppies are left to explore the environment and will be able to sleep when and where they decide.
- Any food and drink is served in a separate area.
- Participants are made aware that puppies have sharp teeth and occasionally can bite.
- All participants will be instructed on how to appropriately interact with/handle the puppies. Attendees must listen to Pooch Therapy staff instructions whilst engaging in the session.’
- As animal welfare remains our highest priority the breed attending an event are subject to change.
FAQs
Pooch Therapy offers feel-good experiences where you can spend an hour enjoying puppy cuddles, playtime and relaxation. Our sessions are designed to lift your mood and bring people together, while always putting puppy welfare first.
No, our sessions focus on puppy cuddles, playtime and relaxation rather than yoga. You’ll have the opportunity to interact with the puppies in a calm, supervised environment, always on their terms.
We host events at a range of welcoming venues across England. The exact venue address will be emailed to ticket holders at least 24 hours before the event, so please keep an eye on your inbox!
Yes! Each event is advertised for a specific breed, so you can choose the experience that appeals to you most.
We work with local, responsible breeders/owners to host our events. Our puppies attend with their breeders or owners, who remain present throughout the session.
All carers must have a carers ticket – please reach out to info@poochtherapyevents for more information and to ensure everyone attending has the correct ticket before booking.
Yes. All Pooch Therapy events are strictly for ages 8 and over. Children under 8 will not be permitted to attend. All children must be accompanied by a paying adult. This policy is strictly enforced.
All tickets are non-refundable and non-transferable. Please check your booking details carefully before purchasing, as we cannot offer refunds or transfers if you can no longer attend.
If we need to cancel an event, we’ll contact ticket holders directly with details of the arrangements.
Absolutely! Puppy welfare is at the heart of everything we do. Puppies have access to fresh water, regular rest breaks and the freedom to move away whenever they need space. They never participate for more than two hours per day, and their breeders or owners remain present throughout.
You’re welcome to interact with the puppies, but every puppy is different! Some may enjoy cuddles, while others prefer to play or explore. We ask guests to follow our handling guidance and never force a puppy to be held or approached.
Of course! You’re welcome to take photos during your session, but flash photography is not permitted as it can startle the puppies.
Just bring yourself and your ticket! Before entering the puppy area, guests must remove their shoes, sanitise or wash their hands, and are advised to tie back long hair and remove jewellery. Small bags are welcome.
Yes! We occasionally offer private sessions for families, groups and special occasions, subject to puppy availability and location. Our priority is ensuring every puppy has suitable travel times, plenty of rest and a positive experience. Please contact us to discuss your requirements.
If you have any questions that aren’t covered here, please get in touch with our team. We’ll be happy to help with your booking or upcoming session.
Ready to join us?
We’d love to hear from you! Whether you’re a puppy owner, breeder, venue or simply interested in getting involved, fill in the form below and let’s see how we can create some wonderful experiences together.
